Shipping

Due to the COVID-19 epidemic and the impact of some unstable events, shipping time may be longer than normal period. If you have high requirements for shipping time, we recommend you choose Express Shipping.


DELIVERY TO VICTORIA
Please be advised that parcels being sent to Victoria may experience up to a 3 day delay in delivery time.


DELIVERY DURING SALE PERIOD
Please be advised dispatch and delivery times may vary due to high order volumes during major events (e.g. Christmas, Easter, Click Frenzy & Black Friday). Delays in dispatch could be up to 2 days.


Delivery Within Australia
Regular Shipping –  Standard shipping is a flat rate of $10.00.  Express Shipping: $15 shipping flat rate.

Orders can take up to 4 days to be dispatched. Once dispatched regular shipping can take 3-5 business days depending on your location. To check delivery times for your area take a look at the Australia Post Network.

Deliveries to the Cocos (Keeling) Islands - postcode 6799, may take up to 2 months to deliver via Australia Post.

Delivery to New Zealand
Standard Shipping – we offer standard shipping to New Zealand of $25.00.  Current delivery times are estimated at between 7 to 12 business days.

Delivery to USA
Standard Shipping – we offer standard shipping to USA.  Standard shipping  is a flat rate of USD $14.00. Current delivery times are estimated at between 9 to 12 business days

 

Delivery to UK
Standard Shipping – we offer standard shipping to UK.  Standard shipping is a flat rate of GBP $14.00. Current delivery times are estimated at between 9 to 12 business days

 

Delivery to Canada
Standard Shipping – we offer standard shipping to Canada.   Standard shipping is a flat rate of CAD$14.00. Current delivery times are estimated at between 9 to 12 business days


To guarantee delivery, it is best to send your parcel to your office or somewhere where there will be someone to receive it between 9am - 5pm. If there is no one at the delivery address to receive your parcel, a card will be left and your order will be sent to the nearest post office where you will need to sign to pick it up. All orders require a signature upon delivery for your own security and to ensure that your order is not stolen or lost. Please take this into consideration should you choose to waive our request for a signature or request 'safe drop'
as we are very limited in what we are able to do to assist should you have not received your order and selected this option.

If your order has not arrived or if there is a problem with your order, please email us at customerservice@clubathletica.com.au and provide us with your order number so that we can investigate with the courier company on your behalf.


Order Tracking
Once your order has been dispatched you will receive an email with a tracking number. Please go to http://auspost.com.au/track/ to track your parcel.